Refund policy
At Woodeiz Furnitures , we are committed to delivering high-quality furniture that meets your expectations. While we take great care in packaging and shipping, if you receive a damaged product, we will gladly replace it at no additional cost—subject to the conditions below:
Replacement Conditions:
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You must report the damage within 24 hours of receiving the product.
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You must provide clear and accurate photographic proof of the damage.
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Contact us immediately at info@woodeiz.com to initiate the replacement process.
Important Notes:
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Products are not returnable for reasons other than verified damage.
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We offer replacements only, not refunds or returns.
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Inspection upon delivery is strongly advised. Please examine the product thoroughly at the time of delivery.
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Failure to report damage within 24 hours may make you ineligible for a replacement.
Our Commitment:
We are committed to your satisfaction and will address any issues swiftly and efficiently to ensure a smooth resolution.
Thank you for choosing woodeiz.com—where quality and customer care come first.