Refund policy

At Woodeiz Furnitures , we are committed to delivering high-quality furniture that meets your expectations. While we take great care in packaging and shipping, if you receive a damaged product, we will gladly replace it at no additional cost—subject to the conditions below:

Replacement Conditions:

  • You must report the damage within 24 hours of receiving the product.

  • You must provide clear and accurate photographic proof of the damage.

  • Contact us immediately at info@woodeiz.com to initiate the replacement process.

Important Notes:

  • Products are not returnable for reasons other than verified damage.

  • We offer replacements only, not refunds or returns.

  • Inspection upon delivery is strongly advised. Please examine the product thoroughly at the time of delivery.

  • Failure to report damage within 24 hours may make you ineligible for a replacement.

Our Commitment:

We are committed to your satisfaction and will address any issues swiftly and efficiently to ensure a smooth resolution.

Thank you for choosing woodeiz.com—where quality and customer care come first.